Shipping during COVID-19

Due to the multiple preventive measures about COVID-19 and the reduction of flights carrying mail & parcels, the shipping time and custom clearance may take longer than usual.

Parcels within The Netherlands for orders made on a weekday are mostly delivered the next or overnext working day. Parcels within the European Community are mostly delivered as scheduled, unless the destination country suddenly becomes a red zone. Worldwide parcel might be delayed up to 1 week, depending on the restrictive measures of the destination country and on the workload of customs services. We apologize for this delay and we hope that the situation will settle to normal again.

We kindly ask our customers who have ordered with us made-to-measure products some more patience, as in the countries where we produce and buy our goods impose sudden smart lockdowns for areas with accumulating numbers of COVID-19 infections.

We will inform you asap when we have information about this unfortunate situation.