Fraud Prevention

For your and our safety, every transaction with (credit) cards, is checked on fraud prevention by 2 different entities.  Even when a payment for an order is accepted, the payment can still be declined if one of those 2 different entities or on our own judgement, the payment is assessed as suspicious.

On suspicious payments we reserve the right, on our judgement:

  • to introduce a quarantine time delay of max. 7 working days between the moment of payment of the order and the moment of shipment of the ordered goods.
  • to cancel the entire order from which the payment is assessed as suspicious.